The sheer number of hotels makes it difficult to find the one that is ideal for your individual requirements. Business travelers, of course, will have different expectations of their accommodation than leisure travelers. It is all the more important for hotels to be specialized in specific areas. First, though, it is important to actually know the expectations of the guests.
In 2015, the Frauenhofer Institute for Industrial Engineering (IAO), in cooperation with the hotel portal HRS, has evaluated numerous surveys completed by hotel guests. These surveys dealt with expectations and requirements concerning business hotels. Several factors that are important for business travelers became clear.
Obviously, large parts of everyday work is done via the internet. Thus, one of the most important aspects for business travelers is a free wifi connection. It is also important that sufficient sockets are available, so that the guests can work on their laptops and charge the batteries. Business travelers appreciate functionally equipped rooms and the availability of office supplies. They also like it when there is an open working area in the hotel lobby.
Another criterion is the end of the work day: Are there wellness and fitness areas on the premises of the hotel? What about dining â€“ and is there a breakfast buffet? Especially the breakfast should be balanced and available very early in the morning.
Furthermore, a fast check-in and check-out as well as a change of reservation at short notice should be possible.
The German Business Travel Association (Verband Deutsches Reisemanagement e.V., VDR) has created the quality seal Certified Business Hotel. It is specifically designed for travelers who need to spend a lot of time, including working hours, in hotels.
There are 90 criteria that ensure transparency for the business hotel market in Hanover. Some of them reflect the aforementioned factors that are important for business travelers.The certificate means that as a business traveler you canâ€™t really go wrong with a Certified Business Hotel. The inspection is done by a travel manager every three years. This means that standards are regularly under close scrutiny and that no hotel can rest on their laurels.
The following points are a selection of the 90 criteria that are examined for the assessment of a Certified Business Hotel:
Mobile reception for all common networks in all public areas of the hotels as well as in the hotel rooms
It must be possible in the hotel to connect to the internet (e.g. ISDN, WLAN, DSL)
There needs to be an internet terminal in the public area of the hotel
The hotel must accept at least one of the two common international credit cards
Check-in from 15:00 is guaranteed
The hotel needs to have parking spaces that are open 24 hours
The hotel provides, besides the mandatory breakfast buffet, an option for a smaller breakfast or an Ăˇ la carte option
The hotel has at least one conference room
The hotel provides a laundry service with flexible service times
The hotel rooms have ironing facilities
The hotel has charging ports for common mobile phones
The hotel needs to provide a copy machine and a telefax for the personal use of the hotel guests, so they can send and receive confidential documents
The hotel reception needs to be able to provide toiletries, such as toothbrushes, deodorant, disposable razors, combs etc.
The hotel must be able to provide tights, shoelaces and sewing kits
At any time, there needs to be at least one employee working at the reception or front office who has English language skills
It must be possible to add all expenses cashlessly to the hotel room
The Wienecke XI. is very proud of the official title â€śCertified Business Hotelâ€ť. We reached 1.620 out of 2.500 possible points. We will continue to give it our all in order to ensure that our business guests will have the most pleasant experience possible!
In our Design Hotel, comfortable rooms meet high-tech: Have a look at our Smarthotel Services! The conichi App ensures a quick registration as well as a convenient and fast way to pay your bill.
Do you have further questions? Our persons of contact will be happy to assist you.
We are looking forward to welcoming you at the Wienecke XI. in Hanover!